02 · Datacenter Operation Challenges
Data Center Infrastructure Monitoring Challenges
O&M Monitoring Pain Points
Data center operations face mounting challenges across hardware, software, networking, and energy management: creating fragmented visibility and reactive firefighting.
Hardware complexity & data silos
- •Large number of equipment, manual inspection is tedious
- •Resource data isolated, cannot be integrated and analysed
Poor integration & maintainability
- •No renewal of warranty after expiry
- •Difficult to maintain in later stages
Energy waste & hot spots
- •Poor utilisation of cabinet space
- •Real-time temperature unknown, local hot spots exist
Lagging statistics & inaccuracy
- •Manual inventory of asset data
- •Ambiguous asset-equipment relationships
- •Asset audit discrepancies
Numerous dedicated lines
- •No unified monitoring of multi-operator link status
- •Lack of real-time link traffic statistics
- •Link outages are security risks
Remote maintenance gaps
- •Lack of efficient remote O&M tools
- •No mobile operation & maintenance tools
Business visibility gaps
- •No real-time monitoring of key business indicators
- •Difficult to assess business performance
The Failure Chain
Which Link is the Source of the Problem?
When users report "webpage not opening, slow system access, page freezing", the fault could originate from any layer in the IT stack. Without unified visibility, pinpointing the root cause is a guessing game.
INCIDENT: Slow System Access: Tracing Root Cause
APP
Application Software
O&MDB
Database
O&MOS/VM
Operating System / VM
O&MNW
Network
O&MHW
Server / Storage
O&MUser Access →Business System →? Problem Source